Avoiding Cross Cultural Miscommunication - Free Essay Example

Sample details Pages: 4 Words: 1123 Downloads: 6 Date added: 2017/09/14 Category Advertising Essay Did you like this example? Subject: Avoiding Cross-Cultural Miscommunication It has been brought to our attention in Human Resources that our organization will begin international business at the beginning of the new year, which is just less than five months away. There are several negative situations that can occur within our organization due to cross-cultural miscommunication. When cross-cultural communications do not translate as intended, people can take with them a complete different message which can cause costly mistakes. Sometimes the wrong choice of words will be used and can cause severe embarrassment. If our organization uses poor translators, we could experience some tragic consequences in our business (Daniels, Radebaugh, Sullivan, 2007). I would like to be proactive in avoiding cross-cultural miscommunication by making some recommendations in cross-cultural communication. However, before I make some recommendations, I would like to discuss cultural awareness. 112 It is important to understand that the key elements that define culture are the learned norms based on atitudes, values, and beliefs of a group of people (Daniels, Radebaugh, Sullivan, 2007). Don’t waste time! Our writers will create an original "Avoiding Cross Cultural Miscommunication" essay for you Create order Ultimately, an organization that does not try to understand these elements will surely fail if they become an international company. Another area a company must avoid or overcome is ethnocentricity. According to The Columbia Encylopedia (2000), ethnocentrism is the feeling a specific group has about their values and feels that they are superior to those of other groups. It is quite possible that it can cause an attitude of superiority. If this organanization chooses to ignore important factors, thinks that their home-country objectives should be the only objectives that should count, and thinks that change is easy, we might possibly find ourselves missing out on greater opportunities. 110 Our attitudes, values, customs, and beliefs shape the culture of our organization. At this point, I recommend that we have a third party come into our organization and evaluate our organizational culture and see if it is in alignment with our company goals. If the study reveals we are not in alignment with our goals, I highly recommend that a new culture be developed nd all management and employees be trained in the new adopted culture. There are effective strategies in which our organization can adapt to the culture in our organization. According to an article on alignment and how it works an why it matters in Training Magazine, organizational alignment can only be achieved wen our strategic goals and cultural values are consiste nt with each other. so, if we follow my recommendation and have a study of our organizational culture and if it reveals a need for change, we can hopefully get our orgnaization headed in the same direction. This will allow our organizaion to increase our profits, our employees job satisfaction, increase our quality of service, and our long-term success (Tosti, 2010). Our company must be aware of the elements of other cultures, such as norms and values in order to operate profitably and successfully. If we try to operate our organization with different norms and values than our employees can adapt to, we will soon find ourselve with a possible high turnover. For example, or organization should develop a reward program for providing excellent customer service instead of the current nobody cares culture. We need to develop leaders that will shape this culture. We need to make a priority of understanding the norms and values of a desirable and successful organizational culture. When we make this possible, the work attitudes within our organization will be a respectful one. The other attitudes toward leisure, time, change, family, social mobility and religion will be important to shape our culture, also. For example, we can form a recreation committee to start planning activities and outings for our employees on a quarterly basis. This could help increase attitudes toward leisure, family, and social mobility. At the same time, we should think about developing a flex time schedule for all employees allowing a flexible start and end work time. Corporate/personal verbal and non-verbal communication has an influence on cultural understanding. If our organization continues to promote that we are an English only speaking organization, we must strive to walk the talk and speak and write in English only. At the same time, I recommend our training and developmet department to conduct training classes in verbal and on-verbal communication. We need to ensure that employees understand the different meanings of the words used from each country. This will help with any embarrassments that might be caused by using the wrong words during conversations and presentations. At the same time, training can be provided in the styles of communication we want our organization to practice. If our organization continues the culture of a closed communication style, I believe that senior leadership will lose out on what employees are accomplishing and feeling. How else will they hear the voices of their most valuable assets? (Whiley Sons, 2007) Education and technology are both linked to culture in a way that provides intrinsic needs for employees. Our organizatio can offer work-life programs such as tuition reimbursement and/or a career development program. This would allow employees to further their education, which will help them in advancement opportunities within our company. This would help create a culture of career development. The mass media shapes culture, public opinion, marketing and adverstising by having a persuasive power over us. The reason they have persuasive power over us is because it is a one-way conversation. This leaves a huge gap between the sender and the receiver. However, the internet has affected one-way communication to some extent by decreasing the control on citizens to communicate to the outside. There are both positive and negative political impacts that can affect our company. We need to research different countries on operational regulations for our day-to-day operations. For example, what will the country require on bank deposits, court registration, our company seal, and health benefits. Some countries might only have two or three regulations for us to comply with, while others might have over twenty. In conclusion, our company should carefully consider culture awareness as a major factor in todays global marketplace to be successful. Reference: Daniels, J. , Radebaugh, L. , Sullivan, D. (2007). International Business Environments and Operations. Upper Saddle River, NJ:Pearson Prentice Hall. p 67. ethnocentrism. The Columbia Encyclopedia. 6th ed. Columbia University Press, 2000. 12933. General OneFile. Web. 15 Aug. 2010. Document URL https://find. galegroup. om/gtx/infomark. do? contentSet=IAC-Documentstype=retrievetabID=T001prodId=ITOFdocId=A69026464source=galesrcprod=ITOFuserGroupName=oran95108version=1. 0 Tosti, Donal, and Stephanie Jackson, Alignment: how it works and why it matter. Training 31. 4 (1994): 58+. General OneFile. Webb. 15 Aug. 2010. GDN: A15410553. While, John Sons. (2007). The WorldatWork Handbook of Compensation, Benefits, and Total Rewards: A Comprehensive Guide for HR Professionals. Hoboken, NJ:WorldatWork. p 572-573. https://www. litnotes. co. uk/mass_media. htm. Retrieved on August 18, 2010.

Animal Rights And The Health Benefits Of Meat Essay

Since the beginning of time, civilization has been dependent upon hunting for survival. Hunting provided meat for individuals, families and tribes; it was essential for man’s survival. Today many animal rights groups, such as People for the Ethical Treatment of Animals (PETA), rally to abolish hunting. In today’s society hunting may not be necessary for our survival, but hunting still provides many benefits to both man and the animal population. Even though our ancestors did not have the nutritional knowledge we have today, they recognized the health benefits of meat. Meat is high in protein,which is essential for brain development and loaded with vitamins such as B3, B6, B12, iron and zinc which are all necessary for healthy bodies. Today our grocery stores are packed with processed meats which have been treated with steroids, antibiotics and preservatives. The color is enhanced with dyes to make the meat appear fresh for longer periods of time. Our ancestors didn’t have the choices of our modern meat markets and grocery stores, but they were eating healthier than we eat today. Their meat was fresh, low in cholesterol and fat, lacking preservatives and they appreciated the animal that provided the meat. Hunting wasn’t killing, it was essential. Hunting has definitely evolved over time. Consequently, most hunt for sport and recreation rather than a method of survival. However, most hunters still respect their kill. Maybe the need to hunt isn’t the same for everyone, butShow MoreRelatedEssay on It is Better to be a Vegetarian1113 Words   |  5 Pagesissue of eating meat has been a great concern to all types of people all over the world. In many different societies controversy has began to arise over the morality of eating meat from animals. A lot of the reasons for not eating meat have to deal with religious affiliations, personal health, animal rights, and concern about the environment. 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Is the human race ready to justify trading human lives for animal lives? Even though we should make every effort ensure that animals are not wantonly harmed in research, animals certainly do not have the same rights as humans do. Many animal rights activists condemn research on animals, citing that it is inhumane. But prohibiting research on animals would be even more inhumane. Research on animals has eradicated many diseases and saved the livesRead MoreMorality in Eating Meat1046 Words   |  4 PagesWhen asked the question, â€Å"Is it right to eat beef?† many Americans and people across the world expect the Hindus because of religious reasons say yea. For some people eating beef is not morally right, either because they believe the animal has the right to live just as much as we (humans) do or simply because they feel they can obtain nutrients and nourishment an alternate way. For cattleman, chicken farm producers, slaughterhouses, and etc. whose livelihood depends on the producing livestock for

Marketing Management Plan for Starbuck

Question: Discuss about the Report for Marketing Management Plan for Starbuck. Answer: Evaluation Plan For Starbuck Company to be successful in introducing whey protein drink as a new product in the Singapore market, the marketing management should design a marketing criteria that must be implemented consistently as per the markets reaction Criteria for Success of Marketing Plan The marketing team on behalf of conducting market campaigns and advertisements of the new product should use the following strategies to evaluate feedback from the people of Singapore over the Whey protein drink product. The management should employ the utilization of a standard scale of analyzing performance in the Singapore market through establishing meaningful comparisons among Starbuck's activities, brands, and markets together with that of competitors (Jain Haley 2009). Integrate the key performance indicators of the business and the management of the firm to determine whether the marketing team is ensuring consistency and reliability across the marketing mix. Further, the marketing management should evaluate the applicability of the most used performance measurement systems to produce procedures and right approaches to evaluating advertising and marketing data. Measuring Success of Starbuck in Singapore Measuring Starbuck's success in the market should get based on the client's opinions, ideas, and points of view about the whey protein drink. Therefore, the marketing management of Starbuck should: Encouraging market research and analysis of the competitor's outcomes to determine to what extent are the competing with them, this will assist in designing unique strategies for gaining a competitive advantage. The marketing management should regularly monitor the progress of the product in the market to determine what approaches are favorable as well as the unfavorable strategies which need to be adjusted. Use both the marketing metrics and predictive analytical tools in measuring the outputs realized over the whey protein drink in Singapore (Nebenzahl Jaffe 2013). This approach will involve the appreciation of statistics in examining and determining the market growth patterns in Singapore. References Jain, S. C., Haley, G. T. (2009).Marketing planning and strategy. Cincinnati South-Western Publishing Company 1985. Nebenzahl, I. D., Jaffe, E. D. (2013). Measuring the joint effect of brand and country image in consumer evaluation of global products.Journal of Marketing Practice: Applied Marketing Science.

Marketing Plan Phase Ii †Grocery Delivery Essay Example

Marketing Plan Phase Ii – Grocery Delivery Paper Marketing Plan Phase II – Grocery Delivery Eric Delgado, Karen Easley, Mary Balderramos, Melanie Deutsch, and Randy Fordyce MKT/421 July 25, 2011 Denise Levith Marketing Plan Phase II – Grocery Delivery The idea of Wal-Mart’s proposed delivery service is an extraordinary way to provide customer service to its customers, but just like all other fantastic ideas there must be a plan in place. Though it may sound simple to implement the service, it is essential to make sure that certain planning is conducted. There are many considerations to be made to gain the greatest amount of success in implementing the delivery service. The different types of planning consist of identifying the segmentation criteria that will affect the target market selection; the organizational buyers and sellers of the delivery service and any factors that will influence purchasing decisions; finally identifying the competitive plane. Segmentation Criteria and Target Market Wal-Mart’s general target market is families and individuals in the lower and working class. However, because of tough economic times Wal-Mart is reaching out to middle-class individuals and families as well by advertising well-known brand names and low prices. The target market for Wal-Mart’s grocery delivery service will be their current customers in larger cities and suburban areas. This means the segmentation criteria will be individuals or families from lower class range to middle-class range urban, suburban, and exurban areas. Rural areas will not be part of the target market at this time unless the service does well and rural area customers show interest in the service. We will write a custom essay sample on Marketing Plan Phase Ii – Grocery Delivery specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Marketing Plan Phase Ii – Grocery Delivery specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Marketing Plan Phase Ii – Grocery Delivery specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The target market will focus on families and individuals without transportation, those that have difficulty shopping for themselves for medical or personal reasons, people who are busy and want to save time, or those that want or need to save on gas money by having their groceries delivered. Organizational Buyers and Sellers Organization buyers for Wal-Mart are individuals with the responsibility of purchasing products and services for the store. The buyers have the responsibility of making decisions according to the rules and procedures of the organization. Buyers need to evaluate and choose brands and products that the customer prefers to be resold in the market for an affordable price to the consumer. Organizational buyers make purchases from wholesalers, manufacturers, and others. The organizational buyer has the responsibility of selecting suppliers and negotiating terms of contracts about providing merchandise at low cost to its customers. Organizational buying involves making decisions pertaining to whether to buy, what to buy, the amount to buy, and from whom to buy (Perner, 1999-2010). The consumer buyers are the customers who purchase the merchandise from the organization. Wal-Mart works hard to ensure that there is a supply of merchandise that the customer prefers on the shelves. Consumer buyers purchase goods and items for personal consumption, for the home, and the family. According to Chief Executive Officer, Mike Duke, many Wal-Mart shoppers live from paycheck to paycheck. Wal-Mart’s core shoppers are running out of money because of the rising cost of gasoline. If this trend continues, this can become a concern for Wal-Mart (Kavilanz, 2011). Factors that influence the purchasing decisions at Wal-Mart are the Initiator, Influencer, Gatekeeper, Decider, Purchaser, and User. Several people play important roles in the decision buying process at Wal-Mart. 1. Initiator is the first person who suggests making a purchase. 2. Influencers are the people who influence the buying decisions. 3. Gatekeepers are the members who regulate the flow of information. 4. Decider is the person who has the formal or informal power of choosing or approving the selection of the supplier’s brand. 5. Purchaser is the person who negotiates the purchase. 6. Users are the members of the organization who will use the products. The consumers are the purchasers of the buying process and help to define product specifications. Purchasing decisions affect marketing strategy in developing and maintain a match between an organization resources and marketing opportunities. Marketing strategy enables those in purchasing to target groups of customers to form a relationship in knowing the consumer’s preference. The Competitive Plane When one thinks about an industry giant such as Wal-Mart, it is easy to forget that the company faces stiff competition. Wal-Marts competition is usually right around the street corner and that corner could become the companys greatest obstacle. Target Target immediately comes to mind when one thinks of Wal-Marts direct competition. On the outside, the two companies seem to operate in an identical manner; big box stores with thousands of products for sale. Targets resources are its greatest threat to the Wal-Mart grocery delivery service. Target offers near identical products, the companys website states stores only (Target, 2011) when shopping for a standard household product like coffee. This does not mean the company cannot quickly implement a delivery system. As a national corporation, Target has the capital and manpower to invest in a grocery delivery system. If the Wal-Mart system proves profitable; Target will likely hop on the bandwagon. Kroger Stores like Kroger are typically more accessible than Wal-Mart stores. Whereas Wal-Mart plants a store in larger commercial shopping districts, Kroger’s smaller stores can be found mixed in with large residential sections of a city. This places the store in closer proximity with prospective delivery customers who could eliminate the need for big-box climate controlled delivery vehicles. For such a short trip, an employees personal vehicle or a small company vehicle will do. Krogers resources may hinder delivery as the company tends to hire younger employees who do not yet have a driver’s license. In this aspect, the smaller Wal-Mart Neighborhood Store is a force to be reckoned with. Smaller stores provide the same customer to store proximity as the Kroger, but with the human and financial resources to back up the goal. Conclusion In closing, it is obvious that Wal-Mart cannot just simply add a delivery service without many considerations. The above data has made it easier for the decision makers behind the proposed service. The designated target market is families and individuals in the lower working class in the urban areas with possible expansion to rural areas. The organizational buyers provide merchandise at profitable price for Wal-Mart while maintaining an affordable price for the consumer buyers. Finally, Target and Kroger are among the major competitors that can compete with the delivery service of their own. References Armstrong, G. ; Kotler, P. (2009). Marketing: An introduction (9th ed. ). Upper Saddle River, NJ: Pearson Education. Kavilanz, Parya (2011). Wal-Mart: Our shoppers are running out of money. CNN Money. A service of CNN, Fortune and Money. Retrieved July 22, 2011 from http://money. cnn. com Perner, L. 1999-2010). USC Marshall. Organization Buying. University of Southern California. Retrieved July 22, 2011 from http://consumerpsychologist. com Rao, Naryana, K. V. S. S. (2010). Organizational Buying Process and Buying Behavior. Marketing Management Article Series. Knol 2010Aug 15. Internet Version 10 Retrieved July 22, 2011 from http://knoll. google. com Target. (2011). Maxwell House Breakfast Blend 34. 5oz: Target. Retrie ved July 23, 2011 from http://www. target. com/Maxwell-House-Breakfast-Blend-34-5oz/dp/B0040IIZ00/ref=sc_ri_1? ie=UTF8;node=2335128011

Organizational Behavior Article

The article under analyzes is called The Social Scientific Study of Leadership: Quo Vadis? and is dedicated to the analysis of relationships between leaders and organizational culture (House 409).Advertising We will write a custom essay sample on Organizational Behavior Article specifically for you for only $16.05 $11/page Learn More Due to the fact that most research studies are associated with Western industrialized culture, specific attention is made to the analysis of leadership paradigms, including trait, contingency, behavior, and neocharismatic theories. Therefore, the author provides new techniques and directions in exploring leadership theories. While examining leadership trait paradigms, the author focuses on the individual features that distinguish leaders from followers. A large number of characteristics are associated with gender, physical attributes, appearance, and psychological traits (House 412). In fact, the investigated traits have bec ome strongly associated with leader efficiency. The obvious connection is especially seen leaders operate in organizational setting with insufficient technical requirements where the focus is mad on the degree to which they are able to motivate their employees and delegate various situations. Behavioral models are also applicable to discussion of leadership approaches. In particular, behavioral responses to various situations identifying the common characteristics of leaders are also among the paradigms related to senior control. Contingency theory relies on leader’s ability to interact into various situational realms. The performance metrics concerns the leader responses and behavioral reactions to other employees’ action. Situation control is an important indicator of leadership skills. Such frameworks as path-goal theory, life-cycle theory, cognitive resource theory, and decision process approach have been introduced within this context. Leader-member exchange frame work is among the modern theories that discuss the relationships between leaders and their subordinates.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Finally, the author discusses neocharismatic theory that consists in sub-theoretical paradigms, including charismatic leadership, transformational leadership, and value-based theory of leadership. All these frameworks belong to a common genre and identify how leaders control organizations to found, develop, and growth of successful firms. Corporate culture evolution is also involved into the analysis to discuss how competition contributes to leadership policies. Finally, such a theoretical approach allows the scholars to understand how particular leaders are able to introduce strategies for encouraging, motivating, and enhancing the potential of their staff. This is of particular concern to leaders’ versatility and ability to predict what external and internal factors influence employees’ performance. Further discussion is dedicated to the analysis of related research studies to define what theories are popular among current leadership practices. Apart from personality and behavioral traits, the author also pays attention to leadership styles that are based on the above-presented paradigms. In this respect, the focus is made on cultural and social environment that make leaders act in a specific way. In conclusion, it should be stressed that the article produces a multifaceted view on leadership theories and allows scholars to gain a deeper understanding of what strategies should be implemented to enrich organizational culture and build a highly competitive environment. The author also attains much importance to leaders’ individual skills. Although the given studies introduce cultural limitations, the discussion of new paradigms complements the existing theories in leadership.Advertising We wi ll write a custom essay sample on Organizational Behavior Article specifically for you for only $16.05 $11/page Learn More With regard to the above-presented information, the following questions for the discussion are presented: What theories, models, and frameworks are applicable to a modern business environment? How have the described theories contributed to the traditional outlook on theory? What theories should not be employed and why? What leadership styles can you describe? Works Cited House, Robert, J. â€Å"The Social Scientific Study of Leadership: Quo Vadis?†. Journal of Management. 23.3 (1997): 409-473. Print. This essay on Organizational Behavior Article was written and submitted by user Samara C. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

National Security Is Superior to Individual Privacy Essay Example

National Security Is Superior to Individual Privacy Essay Example National Security Is Superior to Individual Privacy Essay National Security Is Superior to Individual Privacy Essay National Security Is Superior to Individual Privacy Name: Institution: National Security Is Superior to Individual Privacy Question One Increased insecurity threats and smuggling of drugs into the United States have been witnessed over the recent past. Most governments have approved the use of these technologies in their countries. United Kingdom for example, has made it mandatory for passengers to pass through covert body scanners. A passenger is not allowed to fly should he or she refuse to be screened with these machines. United States has become a major target by terrorists. Terror attacks have led to lose of lives and destruction of property. Since the United States is the world’s most profitable drug market, law enforcers face difficulty in monitoring all illegal drug activities within the country and across its border. Currently, United States uses body scans that make use of radio waves to scan passengers. This technology only detects metals. Other substances like drugs cannot be detected by these machines. Covert body scanners such as backscatter and millimeter wave units, use x-ray technology to scre en what is underneath people’s clothes. it can detect both metallic and non-metallic materials. In order to deal with these challenges, it necessary for the government to introduce covert body scans to help the law enforcer identify and apprehend offenders. Question Two With the current developments in information technology, hackers can use hidden wireless devices to intrude an institution’s security system. Private and government institutions such as the Central Intelligence Agency, should install covert body scans at the entrances and exits of their buildings to protect their information. These technologies should be installed in all major bus stops, airports, seaports, railway stations and entrances to public events. United States Custom and Border Protection should be equipped with these machines to screen those who are entering and leaving the country. Question Three Transportation Security Administration, which is an agency of the Department of Homeland Security, should involve the private sector in the implementation and testing of these technologies. The two sectors will jointly benefit from increased data sharing. Security screening in many airports is undertaken by security firms from the private industry. Their engagement will bring in additional expertise and resources in all domains associated with the development of these technologies. The government will also have additional political support to ensure full implementation of the technologies. Question Four Introduction of covert body scans in all vital public transportation stations and public event entrances will provide an additional layer of security. They will help detect hidden money, drugs, weapons and other illegal materials. The police will be able to arrest the people transporting these materials before they can smuggle them into the country. Question Five The events of September 11 remain memorial to all Americans. Nineteen al-Qaeda terrorists hijacked four different passenger airplanes and crashed them in different places within the country. On that fateful day, 3,000 passengers and 227 civilians died in the attack. The hijackers were supposedly in possession of box-cutter knives, which they used to intimidate the passengers and cabin crew. In a more recent event, a gunman hijacked a Texas City bus on April 2013 and forced the police into a 30-mile chase before shooting himself. These lives would not have been lost if only these covert body scans were installed at the airports and bus stops. This is because the covert body scans could have detected the weapons before the hijackers carried them into the planes or buses.

The war against global terrorism Essay Example | Topics and Well Written Essays - 500 words

The war against global terrorism - Essay Example So, no, the war against terrorism can never be won in absolute terms. For instance if religious fanaticism is analyzed, the emotional and spiritual motives can push a person to take lives, even their own. The course book lists beliefs and perceptions (Kegley & Wittkopf 177) that become an excuse for religious radicals to do anything in setting the world straight on the correct path. If they find any government secular or not religious friendly, they can start an open war with them. The problem is that it is not a conventional war to stop or destroy an advancing enemy. It is an ideological war. The terrorists will certainly score great sympathy from common people and regional power brokers, because they are the ones showing them the path of righteousness. Killing the leaders of these terror campaigns create martyrs, and the remaining lot almost worships them as their heroes. This only strengthens their cause. One doesn’t need to study ancient war history to understand this plague. Chapter 7 of the book paints brief history of the twenty first century so far. The World Trade Centre incident, Afghanistan War, Iraq’s invasion, Madrid Bombing (2004), London Bombing (2005), Israel’s bombing in Lebanon (2006) and many other incidents demolishing any hopes for a peaceful century (Kegley & Wittkopf 197). The same paragraph also mentions the 2011 Arab demonstration for democratization as a ray of hope. This is highly debatable. The case of Egypt is enough to understand that terrorism can never be defeated in absolute terms. Despite the Arab Spring and powerful (bloody) protests against dictatorships, Egypt still yearns to see democracy in its true form. One needs to ask this question; have the Egyptian demonstrators been successful in achieving their goal? Toppling a dictatorship was just one part of it, true democracy is their destination? Is Egypt a true democracy today? If only military deals decide the